Shipping Policy
Wicked Superstore
425 E Kearney St, Springfield, MO 65803
Effective Date: April 17, 2025
At Wicked Superstore, we strive to ensure your order is delivered safely, securely, and as quickly as possible. Please review our shipping policy below:
1. Shipping Availability
Currently, Wicked Superstore offers shipping on items such as:
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Accessories (grinders, trays, etc.)
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Apparel and merchandise
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Select smoke shop tools
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THCa Flower
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THCa Prerolls
Shipping is only available within the United States.
2. Order Processing Time
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Orders are typically processed within 1–3 business days (Monday–Friday).
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You will receive a confirmation email once your order is shipped, including tracking information if available.
3. Shipping Methods & Rates
We use a trusted carrier (UPS).
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Shipping costs are calculated at checkout based on item and location.
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Expedited shipping may be available for an additional fee.
4. Age Verification
For any age-restricted items (where applicable), we may require additional verification before an order is processed or shipped.
We reserve the right to cancel any orders if legal compliance cannot be met.
5. Order Issues & Lost Packages
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Wicked Superstore is not responsible for lost, stolen, or damaged packages once they are handed off to the shipping carrier.
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If you experience issues with a delivery, please contact the carrier first using your tracking number.
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If the carrier is unable to assist, feel free to contact us and we’ll do our best to help.
6. Local Pickup
Customers near Springfield, MO can select in-store pickup at checkout.
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Pickup location: 425 E Kearney St, Springfield, MO 65803
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You will receive an email or phone call when your order is ready for pickup.
7. Contact Us
If you have questions or concerns about shipping, don’t hesitate to reach out:
(417) 771-5533
superstore@wicked417.com
Wicked Superstore, 425 E Kearney St, Springfield, MO 65803